Hi my phone is frozen but not black screen
My phone is frozen but not black screen
iPhone 14 Pro Max
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My phone is frozen but not black screen
iPhone 14 Pro Max
Well, if the issue persists, since your iPhone is still covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> Apple – Location Selector. After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Perform these steps:
Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).
Regards
Giulio
I tried without any responded
Hi my phone is frozen but not black screen