iMac 2019 incredibly slow

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Level 1

5 points

iMac 2019 incredibly slow

At this point the when I close my eyes all I see is that spinning beach ball. Anything I click, whether it be finder, Chrome, something on the desktop - it has to load for a bit before I can do anything. It's so agonisingly slow which I never expected for such an expensive computer. It's not responsive at all. When I boot it it takes about half an hour to turn on! Compared to my cheaper MacBook, this is a bit of a joke.

I've just clicked 'continue' on update Apple ID Settings and it does absolutely nothing. Dear god.

I have the iMac, 21.5-inch 2019 - the base model. I understand that buying the base model will ultimately mean your device is slower; is there any way of giving it a boost?

Thanks.

iMac

Posted on Mar 3, 2023 4:39 AM

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Answer 1

Jack-19

Level 8

46,188 points

Mar 3, 2023 10:25 AM in response to rip2nico

Hi there!

In order to start diagnosing your Mac, we first need to know some information about it.

To start, using this Apple Support article as a guide, Get system information about your Mac, let us know what year your Mac is, the model, and what version of macOS you are currently using.

Next, please upload a screenshot of your Mac’s storage information. In the Finder, choose Go > Utilities, then double-click the Disk Utility icon. (Disk Utility is located in the /Applications/Utilities folder.) Alternatively, Click Launchpad in the Dock, type Disk Utility in the search field, then click the Disk Utility icon. Once Disk Utility is open, take a screenshot of the information it automatically opens to. By default, Disk Utility will open to your Mac’s startup disk, which is the volume we need information on. Next, select View > Show All Devices in Disk Utility and select the top-level, non-indented, disk entry. In most cases, this name will be one of the following:

APPLE HDD…
APPLE SSD…
Fusion Drive

Then, take a screenshot of the newly selected entry. Upload all screenshots here.

Next, it is recommended you Use Apple Diagnostics to test your Mac in order to identify any potential issues. Let us know the results of this test.

Finally, list any anti-virus, anti-malware, cleaning, or VPN software you have installed.

Jack

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Answer 2

dialabrain

Level 10

136,067 points

Mar 3, 2023 4:52 AM in response to rip2nico

Install EtreCheck and post the report. Allow Full Disk Access.

https://etrecheck.com/

Use the Additional Text icon to paste in the report.

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iMac 2019 incredibly slow

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