Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Internet Accounts crashing

Hello!

When I open Internet Accounts it says "No accounts" (I had two accounts there), also when I try to add a new one the app crashes.

This is also causing that Mails crashes on startup, and calendar does not show any events (or accounts)


I did not add anything new, this happened from one day to the other.


Thanks.

MacBook Pro 16″, 12.3

Posted on Mar 3, 2023 4:49 AM

Reply
Question marked as Best reply

Posted on Mar 3, 2023 4:54 AM

Would suggest starting with step 1 to 4 and in the order that are presented


If still issues move onto step 5 and 6 and Test of the issue persists.


If still issue move to step 7 and follow instructions specific and contained in step 7


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


1 reply
Question marked as Best reply

Mar 3, 2023 4:54 AM in response to dieguit

Would suggest starting with step 1 to 4 and in the order that are presented


If still issues move onto step 5 and 6 and Test of the issue persists.


If still issue move to step 7 and follow instructions specific and contained in step 7


1 - Restart in Safe Mode. This will perform a Disk Repair, clear cache files and only load Apple Software, extensions and fonts. The boot up will be slow and can take some time - Normal.


2 - Safe Mode will also eliminate Third Party Software, extensions and drivers from loading. It will only load the Minimum amount of Core Apple Processes to allow the the computer to function at a reduced Level of Performance 


3 - Does the issue present in this mode ?


4 - Sometimes a Safe Boot followed by a Normal Boot will just put things right.


5 - If not - there could be something in the main User Account playing up. To further isolate this - Set up users, guests, and groups on Mac. Then log out of the Main User account and log into the dummy account and test again if the issue persists.


6 - If the issue is present in the dummy account - then, this appears to be a System Wide issue on the computer.


7 - Download the Application Etrecheck directly from the Developer.


This is a Diagnostic Tool that makes no changes to the computer.


It makes a coherent and readable inventory of both the Hardware and Software used on the computer 


The application is free or paid from added features. 


The Report will Not Reveal Any Personal Information. 


Post back the Full Report - copy and paste - >>>> using the Additional Text Icon ( 3rd Icon to last ) <<<<


Internet Accounts crashing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.