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I am unable to backup my ipad mini on pc, the "Back up now" option is grey (unable to click). I have the latest version of itunes, rebooted my computer & ipad, etc.
iPad mini 6 Wi-Fi
See About the 'Trust This Computer' alert on your iPhone, iPad, or iPod touch - Apple Support and reset your trust settings, then unlock the phone, connect to your computer, and trust it when prompted.
tt2
Thanks so much. I figured it out, the Itunes Helper was not starting / started.
Once I fixed that everything worked.
Thanks so much for trying!
I'm not sure how to close the issue now.
I am unable to backup my ipad mini on pc, the "Back up now" option is grey (unable to click)
