My phone was stolen how do I recover my old Apple ID account when I can’t access the old phone to get two step verification code? Phone was deactivated.
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
If you find you can’t sign in, reset your password, or receive verification codes, you can request account recovery ( How to use account recovery when you can’t reset your Apple ID password - Apple Support ) to regain access to your account. Account recovery might take a few days or longer, depending on the specific account information you can provide to verify your identity.
Do you have another Apple device using the same AppleID? (It can provide the code)
Additionally, you hopefully setup additional trusted number(s) to which you can send codes. (On the “code entry” screen, click “Didn’t receive code” and see if you have other options.)
Regardless, ALL of your possible options to receive a code are described here:
Get a verification code and sign in with two-factor authentication - Apple Support
My phone was stolen. Phone number deactivated I can’t get the code for two step verification to sign onto Apple id
