Samsung T5 SSD unable to connect, and then work properly

This is actually a continuation of a thread authored by someone else in 2020, which is closed now, so I had to restart here.


I wanted to sympathize with the OP re: his experience with the Samsung T5 SSD.


But, while I'm at it, I'll ask if anyone has discovered how to make this device work properly.


This is all being done with a MBP 15" M1 2021 model, latest Ventura updates.


I've had this 500GB Samsung T5 SSD for a few years, and brought it on the basis of good Amazon reviews (I'm guessing most of those reviews aren't as well informed as one might like).


I'd been using the Samsung-supplied USB C (drive) to USB A (computer) connector since the beginning, and experiencing the sort of nice, blistering speeds one should expect from a SSD.


I've recently been cleaning up my Mac, making sure all my backup schemes are working, checking on my growing supply of old external hard drives to see which to keep and to junk.....so, IT spring cleaning.


I purchased a USB C to C cable for the T5 because it didn't make sense to me to have the USB C to A....to dongle, to Mac....arrangement.


It didn't work. Drive never showed up in Disk Utility or Finder.


Ok....so maybe it's a bad cable. Got another brand from Amazon. Same outcome.


So now I thought maybe I had a bad drive or firmware. I looked on Samsung and saw that there was a firmware update.


Issue #1...


The lengths to which one has to go to update this drive's firmware.


You have to disable system kernel extension protection (through recovery partition boot), and also disable SIP (again, recovery mode, using Terminal). After you've completely disabled all your laptop's most important security features, you install the Samsung software and do the firmware update. Then, if you're like me and don't want software remaining on your computer that you don't plan on using again, particularly when it's circumventing your system's security, you have to repeat all those steps in reverse to get it off. And....removing the Samsung kext files....that was a project. Messing around with kernel things makes me nervous.


Bottom line is that Samsung made this process as difficult as possible for Mac users.


Issue #2....


Now that I've got the T5's firmware updated, MacOS sees it on a USB C to USB C connection, but...


When I run Black Magic, the C to C connection runs amazingly slowly. Like, slower than every platter USB HDD I have. For the technology that SSD is supposed to be, it's completely broken.


But....when I hook it up through the Samsung supplied USB C to A, and then to dongle to Mac situation, I'm back to blistering speeds.


Either.....


1) I've managed to find 2 bad C to C cables from 2 different manufacturers, in a row (seems unlikely).


2) Samsung has lousy quality control (maybe).


3) Samsung has hobbled this drive to only work with their cables (where have we seen that business practice before?).



Anyone else experience these things with the Samsung T5 SSD?


Thanks.





MacBook Pro Apple Silicon

Posted on Mar 4, 2023 9:21 AM

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2 replies

Mar 5, 2023 7:20 PM in response to jrmyeh

FYI, it would have been nice if you provided a link to the closed thread so we don't have to repeat information here.


When the M1 Macs were first released in 2020 there were reports of some Samsung T5 SSDs not working with an M1 Mac, while others worked perfectly fine. A couple of inquisitive users discovered that the Samsung T5 SSDs utilized different USB chipsets. Perhaps Samsung started using a different USB chipset on later model SSDs so only the older T5 SSDs had this issue. Or maybe Samsung utilized two different USB chipsets for drives manufactured simultaneously....sometimes manufacturers do this in order to make sure they can produce their product if one of their parts suppliers has problems supplying sufficient quantity of parts (can be annoying for an end user though). Unfortunately I don't recall the specifics, but at the time I believe one T5 SSD would work fine while the other would not connect at all (or if it did, only some items on the drive could be accessed).


Are the USB-C cables you are using have a lightning bolt icon on the connector to indicate a Thunderbolt 3/USB3 cable? If not, then that cable may only support USB2 protocols and transfer rates....the Apple USB-C charging cable is like this (max transfer rates of about 40-50MB/s).


What brand of cable have you purchased?


FYI, don't trust the reviews on Amazon (or even any other site). These days many reviews (especially on Amazon) are from people paid (or given a product for free) to give a positive review. Other reviews may only be based on first time use without any extended testing. Plus, many times the reviews & ratings are skewed by Amazon's own ineptitude in the rating process. I've stumbled across a lot of products with great ratings, only to discover that most of the reviews are for items not associated with the current product. It seems Amazon does not clear out the past ratings & reviews when re-using "item numbers" for later products. For example, I may be looking at a current product for a T5 SSD, but looking at the reviews closely I discover the older reviews are referencing fabric softener, and older reviews may be yet another product like a USB stick.


People also need to be extremely careful with purchasing products on Amazon as many of them are fakes/knock-off products. Don't get me wrong, there are a lot of good legitimate vendors & products on the third party Amazon marketplace, but unfortunately Amazon has allowed a lot of scammers and illegitimate vendors & products to be sold on the Amazon marketplace. It can be very hard to tell some of them apart.

Mar 5, 2023 7:46 PM in response to HWTech

Thanks for reminding me of the distinction between "C" cables that don't do the fastest speeds (TB3), and those that do. I've now ordered one that was specifically advertised as handling TB3....


https://www.amazon.com/gp/product/B09X1MX5G1/ref=ppx_yo_dt_b_asin_title_o00_s00?ie=UTF8&psc=1


I don't think the other ones I brought did say that.


Easy thing about Amazon...stick to prime, and if it doesn't work, return it.


Thanks again.

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Samsung T5 SSD unable to connect, and then work properly

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