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Pictures and Videos in notes not loading

I recently tried to move a note with multiple media files from icloud notes to "on my phone" notes due to people having access to my computer. Upon doing so the note entirely vanished off my phone. I found it when logging into icloud online however very few of the files loaded, after multiple different attempts to reset or undo my file moving all of the files are showing in icloud but do not open or load. And I cannot even find them on any device in the notes. How do I get the files restored preferrably onto my phone?

iPhone 12 mini

Posted on Mar 4, 2023 10:45 AM

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Question marked as Top-ranking reply

Posted on Mar 6, 2023 3:28 PM

Hello MontanaRealtor,


If you're missing items in Notes, you can try recovering them with these steps:


1. In Notes on iCloud.com, select Recently Deleted in the folder list on the left.
If you don’t see Recently Deleted, you don’t have any notes in that folder, and there’s nothing to be recovered.
2. Select a note, then click Recover in the Notes toolbar.

Delete and recover notes on iCloud.com


If the items are still missing when you try that, then you'll want to contact Apple for assistance: Get Support


Cheers!

Similar questions

1 reply
Question marked as Top-ranking reply

Mar 6, 2023 3:28 PM in response to MontanaRealtor

Hello MontanaRealtor,


If you're missing items in Notes, you can try recovering them with these steps:


1. In Notes on iCloud.com, select Recently Deleted in the folder list on the left.
If you don’t see Recently Deleted, you don’t have any notes in that folder, and there’s nothing to be recovered.
2. Select a note, then click Recover in the Notes toolbar.

Delete and recover notes on iCloud.com


If the items are still missing when you try that, then you'll want to contact Apple for assistance: Get Support


Cheers!

Pictures and Videos in notes not loading

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