Is anyone else having problems with your iPad 9th generation holding it’s battery’s charge

Battery won’t hold a charge for long even when shut down.

iPad Air, iOS 12

Posted on Mar 4, 2023 2:45 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 4, 2023 2:54 PM

Wandotimesup Said:

"Is anyone else having problems with your iPad 9th generation holding its battery’s charge: Battery won’t hold a charge for long even when shut down."

-------


No. I am not having this issue.


Troubleshooting iPad Charge:


A. Start Here: If your iPad won't Charge - Apple Support


B. Which Cables to Use: iPad Accessories - Power & Cables Power & Cables - Apple


C. Try what is on these Links:


D. Use an Apple Brand Cable:

Do not use a third party cable - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple).


E. About Battery Health:

Apple doesn't have Battery Health on an iPad. But, for note, Apple recommends that you get a new battery on an iPhone once its Battery Health reaches 80%.


F. A Faulty Device?:

So, is this covered under warranty? Note that this comes with a one-year, out-of-the-box, limited-warranty. So, set up a Genius Bar Appointment, asking them if this a faulty device.

1 reply
Question marked as Top-ranking reply

Mar 4, 2023 2:54 PM in response to Wandotimesup

Wandotimesup Said:

"Is anyone else having problems with your iPad 9th generation holding its battery’s charge: Battery won’t hold a charge for long even when shut down."

-------


No. I am not having this issue.


Troubleshooting iPad Charge:


A. Start Here: If your iPad won't Charge - Apple Support


B. Which Cables to Use: iPad Accessories - Power & Cables Power & Cables - Apple


C. Try what is on these Links:


D. Use an Apple Brand Cable:

Do not use a third party cable - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple).


E. About Battery Health:

Apple doesn't have Battery Health on an iPad. But, for note, Apple recommends that you get a new battery on an iPhone once its Battery Health reaches 80%.


F. A Faulty Device?:

So, is this covered under warranty? Note that this comes with a one-year, out-of-the-box, limited-warranty. So, set up a Genius Bar Appointment, asking them if this a faulty device.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Is anyone else having problems with your iPad 9th generation holding it’s battery’s charge

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.