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tasha_lee Author

Level 1

4 points

why i cant use my face id

why my face id suddenly cannot use and disabled?

iPhone XS, iOS 16

Posted on Mar 4, 2023 4:56 PM

Top-ranking reply

Niel

Level 10

733,349 points

Posted on Mar 4, 2023 5:15 PM

This is generally a hardware issue. You might be able to fix it by updating the unit from a computer or the Software Update function in Settings; if not, contact Apple Support.

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why i cant use my face id

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