Using a second generation Apple TV box?

There is no Apple TV app on my older Samsung smart tv and I am unable to download one. I used to watch Apple TV+ on my smart tv using an HDMI cable connected to my television. Now I can't get it to work and I'm stuck on the Apple TV box screensaver. Help, please.

Posted on Mar 4, 2023 4:45 PM

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Posted on Mar 4, 2023 5:42 PM

Is this the old second generation (720p) (A1378, 2010) or the new second generation (4K) (A2169, 2021)?

Identify your Apple TV model - Apple Support

The old 2nd generation model would not support Apple TV+. That service requires 3rd generation or later.

Your remote may be unlinked or unpaired, if the box doesn’t respond to it. Try linking or pairing again.

What is your model remote? Identify your Apple TV remote - Apple Support

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Question marked as Top-ranking reply

Mar 4, 2023 5:42 PM in response to 1moon2river

Is this the old second generation (720p) (A1378, 2010) or the new second generation (4K) (A2169, 2021)?

Identify your Apple TV model - Apple Support

The old 2nd generation model would not support Apple TV+. That service requires 3rd generation or later.

Your remote may be unlinked or unpaired, if the box doesn’t respond to it. Try linking or pairing again.

What is your model remote? Identify your Apple TV remote - Apple Support

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Using a second generation Apple TV box?

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