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brightgreen8 Author

Level 1

0 points

iPhone 13

Screen keeps reverting to black and loosing my wallpaper, can someone help pls

iPhone 13

Posted on Mar 5, 2023 12:11 AM

Top-ranking reply

ProustGiulio

Level 10

208,662 points

Posted on Mar 5, 2023 12:44 AM

First of all, check that your iPhone is currently running the latest iOS version (now 16.3.1), or at least iOS 16.3 since that issue was corrected in that version.

Should be this case, take a look at these two articles and follow the steps provided:--> Change the wallpaper on your iPhone and/or:--> Personalize your iPhone Lock Screen.

If the issue persists, contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards

Giulio

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iPhone 13

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