You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

brightgreen8 Author

Level 1

0 points

iPhone 13

Screen keeps reverting to black and loosing my wallpaper, can someone help pls

iPhone 13

Posted on Mar 5, 2023 12:11 AM

Top-ranking reply

ProustGiulio

Level 10

208,584 points

Posted on Mar 5, 2023 12:44 AM

First of all, check that your iPhone is currently running the latest iOS version (now 16.3.1), or at least iOS 16.3 since that issue was corrected in that version.

Should be this case, take a look at these two articles and follow the steps provided:--> Change the wallpaper on your iPhone and/or:--> Personalize your iPhone Lock Screen.

If the issue persists, contact Apple Support directly, using this link:--> Contact Apple for support and service

Regards

Giulio

View in context

iPhone 13

Similar questions