iCloud login is permanent?

Question

iCloud login is permanent?

Hi, probably an edge case…

I have a really old iPad mini 2 (iOS 12.5.7) which the kids were using. I created a generic “kids” iCloud account to manage them.

They’ve now grown up and inherited more iDevices, so I wanted to move them to individual iCloud accounts.

I could not sign out of the generic iCloud account on the iPad mini: (“Sign-out is not available due to restrictions”).

I couldn’t remove them from the iCloud ‘family’, because they were underage.

So, I deleted that iCloud account, thinking it would solve it…

However, I *still* can’t sign out of the iPad mini (constantly prompts for the deleted iCloud password).

I can’t do a “Reset All Content and Settings” as it wants the (deleted) iCloud login password.

I can’t re-create the old iCloud account (“This email address is not available”)…

So once a device is logged into an underage iCloud account, that is permanent and can’t be undone?!!

Any help appreciated :)

Posted on Mar 5, 2023 12:08 AM

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Answer 1

Top-ranking reply

mikeg28806

Community Specialist

Mar 6, 2023 7:29 PM in response to Random_Gibberish

Thanks for posting in the Apple Support Communities Random_Gibberish,

The following information is important to consider before an account is deleted:

Make sure that you sign out of all your devices to avoid issues with apps that use your Apple ID account or iCloud. After your account is deleted, you can't sign out of iCloud or turn off Find My iPhone Activation Lock on your devices. If you forget to sign out, you might not be able to use your device when your account is deleted.

How to delete your Apple ID account

From here, the best path forward would be to reference How to remove Activation Lock and contact Apple Support.

Take care!

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