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Hello


Why I can’t delet and remove Alias of Apple ID I had given my phone to someone and he made this email by mistake, now I want it to be deleted


iPhone 8 Plus

Posted on Mar 5, 2023 1:47 AM

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Question marked as Top-ranking reply

Posted on Mar 7, 2023 7:25 AM

Hello ehsan_mohammad,


Thank you for reaching out to Apple Support Communities.


Are you able to delete the alias on the iCloud website? These steps should help:


"Turn off, turn on, or delete an alias

You can turn an email alias on or off at any time. You can also delete email aliases that you no longer want to use. While turning off an email alias is temporary, deleting it is permanent. When an alias is turned off or deleted, email sent to that alias is returned to the sender.

  1. In Mail on iCloud.com, click the Settings button at the top of the Mailboxes list, then choose Preferences.
  2. Click Accounts, select an iCloud Mail alias in the list, then do any of the following:
    • Turn off an alias: Select “Disable alias.”
    • Turn on an alias: Deselect “Disable alias.”
    • Delete an alias: Click “Delete alias,” then click Delete.

3.Click Done."


More details can be found here: Add and manage email aliases for iCloud Mail on iCloud.com


If the issue persists, can you provide a few more details? Are you able to create another alias and delete it? Also, what is your exact iOS version?


Cheers!


1 reply
Question marked as Top-ranking reply

Mar 7, 2023 7:25 AM in response to ehsan_mohammad

Hello ehsan_mohammad,


Thank you for reaching out to Apple Support Communities.


Are you able to delete the alias on the iCloud website? These steps should help:


"Turn off, turn on, or delete an alias

You can turn an email alias on or off at any time. You can also delete email aliases that you no longer want to use. While turning off an email alias is temporary, deleting it is permanent. When an alias is turned off or deleted, email sent to that alias is returned to the sender.

  1. In Mail on iCloud.com, click the Settings button at the top of the Mailboxes list, then choose Preferences.
  2. Click Accounts, select an iCloud Mail alias in the list, then do any of the following:
    • Turn off an alias: Select “Disable alias.”
    • Turn on an alias: Deselect “Disable alias.”
    • Delete an alias: Click “Delete alias,” then click Delete.

3.Click Done."


More details can be found here: Add and manage email aliases for iCloud Mail on iCloud.com


If the issue persists, can you provide a few more details? Are you able to create another alias and delete it? Also, what is your exact iOS version?


Cheers!


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