You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

screentime not using passcode

I have a MacBooK pro from 2017 with macOS Catalina installed on it. I usually rely on the screentime feature to control how much I use certain apps which can be a real sink to my time, and to avoid the temptation of extending my time I have a screen-time passcode that I don't memorise, but write on a piece of paper in a safe place in case I have the need for it. It works really well for me cos when I get depressed I have a tendency to overuse some apps, but recently (I noticed coinciding with the release of macOS Ventura) the screentime passcode isn't working. It is still enabled but when I run out of screentime it simply shows me the ignore limit option and allows me to extend my time without needing to put in the passcode. I suspect this is because of Ventura being released and Catalina being out of date, but I don't have enough storage to download a newer system software. Is Ventura's release a likely candidate for the issue? If not, does anyone know what it could be? and either way is there a work around that could re-enable the screentime passcode feature to work as normal? I've attached screenshot's incase there's anything wrong with the way its set up. In dummy terms please! Thanks x

MacBook Pro 13″, macOS 10.15

Posted on Mar 5, 2023 6:38 AM

Reply
1 reply

Mar 7, 2023 11:16 AM in response to Bellamaude

Hi Bellamaude,


For help with Screen Time the settings appear correct. You can find additional information about the feature below and in the article here: Use Screen Time on your Mac - Apple Support


"If you've set a Screen Time passcode, App Limits includes an additional setting: “Block at end of limit.” When this setting is selected and you click Ask For More Time when a limit is reached, entering the passcode allows you to approve the app for 15 minutes, an hour, or all day."


Additionally, you can use the "Limit usage" section to see if you have the feature synced across devices, and if you have any conflicting settings enabled. You can also try temporarily disabling, a normal restart and re-enabling to test.


If the issue continues, you can also test in a new administrator user account. If needed, the guide here can help set that up. Set up users, guests, and groups on Mac - Apple Support


Should the issue remain, reach out to Apple Support directly to further assist.


Contact - Official Apple Support


Contact Apple for support and service - Apple Support



Cheers.



screentime not using passcode

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.