You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

ECG function not working

ECG function not working on my apple watch, model A2474, version 9.3.1

Posted on Mar 5, 2023 9:00 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2023 1:25 PM

I recently was given an Apple Watch Series 6 that was purchased about a year ago and never used.


My first attempt at setup of the Watch appeared to work, but in fact, my Apple ID had failed to register properly and the watch was only partially functional with a Bluetooth connection to the phone but limited access to my data. The Heart and ECG apps wouldn't work and failed to offer any useful error codes.


Verify your watch is "fully installed" and registered to your Apple ID... on iPhone: Watch > General > Apple ID [when not fully installed, the Watch app would just spin trying to "get" the associated Apple ID.


I reset/reinstalled and all the Health related stuff is working now.



1 reply
Question marked as Top-ranking reply

Mar 5, 2023 1:25 PM in response to corrinefromlake in the hills

I recently was given an Apple Watch Series 6 that was purchased about a year ago and never used.


My first attempt at setup of the Watch appeared to work, but in fact, my Apple ID had failed to register properly and the watch was only partially functional with a Bluetooth connection to the phone but limited access to my data. The Heart and ECG apps wouldn't work and failed to offer any useful error codes.


Verify your watch is "fully installed" and registered to your Apple ID... on iPhone: Watch > General > Apple ID [when not fully installed, the Watch app would just spin trying to "get" the associated Apple ID.


I reset/reinstalled and all the Health related stuff is working now.



ECG function not working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.