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what to do when sound is not working for texts iphone 8?

I am not getting sound when i receive a text on my iphone8. Any suggestions? Thanks.


iPhone 8, iOS 16

Posted on Mar 5, 2023 9:47 AM

Reply
Question marked as Top-ranking reply

Posted on Mar 7, 2023 12:17 PM

Hello roberta242,


Let's use the steps below to temporarily set a different alert sound to see if that behavior still persists:


1. Go to Settings  > Sounds & Haptics (on supported models) or Sounds (other models).
2. Tap Text Tone, then do one of the following:
* Tap Vibration, then choose an option.
* Tap a sound below Alert Tones.


You can also find those steps in this resource: Change message notifications on iPhone - Apple Support

That may help isolate that behavior to a particular alert tone.


Should that still continue, do you still see the on-screen notification when you receive a new message?


Let us know, and we'll keep moving forward from there.

2 replies
Question marked as Top-ranking reply

Mar 7, 2023 12:17 PM in response to roberta242

Hello roberta242,


Let's use the steps below to temporarily set a different alert sound to see if that behavior still persists:


1. Go to Settings  > Sounds & Haptics (on supported models) or Sounds (other models).
2. Tap Text Tone, then do one of the following:
* Tap Vibration, then choose an option.
* Tap a sound below Alert Tones.


You can also find those steps in this resource: Change message notifications on iPhone - Apple Support

That may help isolate that behavior to a particular alert tone.


Should that still continue, do you still see the on-screen notification when you receive a new message?


Let us know, and we'll keep moving forward from there.

what to do when sound is not working for texts iphone 8?

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