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Level 1

4 points

what to do when sound is not working for texts iphone 8?

I am not getting sound when i receive a text on my iphone8. Any suggestions? Thanks.

iPhone 8, iOS 16

Posted on Mar 5, 2023 9:47 AM

Top-ranking reply

Community Specialist

Posted on Mar 7, 2023 12:17 PM

Hello roberta242,

Let's use the steps below to temporarily set a different alert sound to see if that behavior still persists:

1. Go to Settings > Sounds & Haptics (on supported models) or Sounds (other models).

2. Tap Text Tone, then do one of the following:

* Tap Vibration, then choose an option.

* Tap a sound below Alert Tones.

That may help isolate that behavior to a particular alert tone.

Should that still continue, do you still see the on-screen notification when you receive a new message?

Let us know, and we'll keep moving forward from there.

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