Ventura 13.2.1 issue
Since upgrading.. 2 things. My desktop screen keeps jumping , creating two desktop screens. Annoying. and I am getting a ton of 'Apple Care' virus detected pop ups.
iMac 27″, macOS 13.2
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
Since upgrading.. 2 things. My desktop screen keeps jumping , creating two desktop screens. Annoying. and I am getting a ton of 'Apple Care' virus detected pop ups.
iMac 27″, macOS 13.2
Part 1 of 2
The Two Desktop scenario sounds like Mission Control
This article may profiled some insights on this topic and may answer that aspect of this computer issue
like below
Use Mission Control on your Mac - Apple Support (CA)
Part 2 of 2
There has been a rash of pop up Notifications presenting with something like Virus Detected
In most cases to is because a Clever Developer has Tricked the User into inadvertently enable that website to Give Notification for Virus Found on this computer
Suggestion is to go into Safari >> Settings >> Website tab
Then refer to the two ( 2 ) images below and remove any Unknown or Suspicious looking websites
Image 1 >> Notification category
Image 2 >> Pop-up Windows category
Hello plblily,
Thanks for reaching out out to Apple Support Communities. We see you have some questions about your desktop, and pops ups, and we'd like to help. Let's look into a few things, with each issue you're seeing.
With your display, as you're seeing jumping, and all other sorts of issues, have you tried restarting, to see if that helps? Shutdown or Restart your Mac
Restart your Mac
* On your Mac, choose Apple menu > Restart.
* If you don’t want app windows that are open to reopen when your Mac restarts, deselect “Reopen windows when logging back in.”
This can sometimes help clear up display issues. If you still notice this happening, let's try isolating this by booting your Mac up in safe mode: Start up your Mac in safe mode
You also mentioned seeing unwanted pop-ups on your Mac, and the steps in the following link may be able to assist with this: Block pop-up ads and windows in Safari
Let us know if any of these steps help, and we'll go from there.
Regards.
IT is not a pop up issue. Somehow I now have two desk top pages. When I try to research or do any work, it jumps to the other one.
It is very annoying. I have tried closing all windows and restarting. It still happens.
I know I am not using the correct jargon for what is happening.
My Mac started up in safe mode and screen/mouse work fine now. What do I need to do next to see what the problem was?
Ventura 13.2.1 issue