iPad mini was reset for my son and now it won't connect to any wifi networks at all

iPad mini was reset for my son and now it won't connect to any wifi networks at all. It sees all of the networks available but won't connect to any. I have confirmed the passwords are correct and have reset the iPad network settings, all settings, etc.


I've tried to reset all settings on this iPad but it will not connect to any of the networks. I know the passwords are correct it just comes back with unable to connect to *network name*. I've tried everything I could think of so please let me know if I'm missing something.

Posted on Mar 5, 2023 12:18 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 5, 2023 12:37 PM

Assuming that the iPad was working with same WiFi network(s) prior its reset, whilst perhaps counterintuitive, a restart of your WiFi Router may resolve the problem…


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





8 replies
Question marked as Top-ranking reply

Mar 5, 2023 12:37 PM in response to MattOgo32

Assuming that the iPad was working with same WiFi network(s) prior its reset, whilst perhaps counterintuitive, a restart of your WiFi Router may resolve the problem…


To restart you home router, disconnect power - then wait at least 30 seconds before restarting. When you router has rebooted (which may take several minutes), force-restart your iPad:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.





This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad mini was reset for my son and now it won't connect to any wifi networks at all

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.