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mail on desktop stopped working 3 days ago

I just got back from a weekend away to discover that the mail on my desktop is nonfunctional -- activity window shows a lot pending but no progress on sending, receiving, moving, copying, etc.


Running ventura 13.2.1 on iMac pro 2017, 3.2 Ghz 8-core intel processor

Mail 16.0


This seems to be a desktop problem since it isn't occurring on iPad or iPhone mail apps.

Posted on Mar 5, 2023 6:00 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 6, 2023 4:24 AM

Annag Chandler wrote:

I just got back from a weekend away to discover that the mail on my desktop is nonfunctional -- activity window shows a lot pending but no progress on sending, receiving, moving, copying, etc.

Running ventura 13.2.1 on iMac pro 2017, 3.2 Ghz 8-core intel processor
Mail 16.0

This seems to be a desktop problem since it isn't occurring on iPad or iPhone mail apps.


What does that mean "mail on my desktop"...

are you simply saying the Mail.app is not functioning as expected?


what changed— did the macOS upgrade 'automatically' to the new macOS in your absences(?)


You can use the Connection Doctor>Show Details for some insight:

Use Connection Doctor in Mail on Mac - Apple Support


Rule out a sever issue, which is beyond your control—who ever your mail "provider" for issues.


Quitting the app and relaunching.


Rebooting the computer and compare your results.



If no insight or resolve—


For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss




1 reply
Question marked as Top-ranking reply

Mar 6, 2023 4:24 AM in response to Annag Chandler

Annag Chandler wrote:

I just got back from a weekend away to discover that the mail on my desktop is nonfunctional -- activity window shows a lot pending but no progress on sending, receiving, moving, copying, etc.

Running ventura 13.2.1 on iMac pro 2017, 3.2 Ghz 8-core intel processor
Mail 16.0

This seems to be a desktop problem since it isn't occurring on iPad or iPhone mail apps.


What does that mean "mail on my desktop"...

are you simply saying the Mail.app is not functioning as expected?


what changed— did the macOS upgrade 'automatically' to the new macOS in your absences(?)


You can use the Connection Doctor>Show Details for some insight:

Use Connection Doctor in Mail on Mac - Apple Support


Rule out a sever issue, which is beyond your control—who ever your mail "provider" for issues.


Quitting the app and relaunching.


Rebooting the computer and compare your results.



If no insight or resolve—


For problem accounts the go to way to sort things out is to delete the account(s) from the Mail.app, then add it back.

Remove email accounts in Mail on Mac

Remove email accounts in Mail on Mac - Apple Support


Add email accounts in Mail on Mac - Apple Support

Add email accounts in Mail on Mac - Apple Support


Note—

IMAP accounts stay on the server, so no local loss, when you re-sync

POP accounts download and remove from the server—therefor save your inbox/sent box if you want them

“On My Mac" is just that, local folders you created and moved mail into. So no loss




mail on desktop stopped working 3 days ago

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