i am unable to hear on facetime calls
can someone help with my issue i am unable to hear on facetime calls
iPhone 14 Pro, iOS 16
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can someone help with my issue i am unable to hear on facetime calls
iPhone 14 Pro, iOS 16
Hi mamtav.
welcome to the Apple (user-to-user) Community.
Re: i am unable to hear on facetime calls
If this only occurs in FaceTime:
... wondering if the other person on FaceTime is "muted" so can not be heard.
If so, you can ask them to click the "microphone with a line through" button to unmute.
The pictures in this article show the microphone button in use (without line through)
Use FaceTime with your iPhone or iPad - Apple Support
_________________________________________________________________________
If muting is not the cause of your issue, then changing the volume during the call may be necessary: While on a call on iPhone - Apple Support
or you could try other sound settings to see if that helps:
Adjust the volume on iPhone - Apple Support
or
Change FaceTime audio settings on iPhone - Apple Support
_____________________________________________________________________
You can use FaceTime over Wi-Fi1 or over cellular on supported iOS devices.
If using wi-fi isn't working well, you could try using cellular (charges may apply),
or vice versa.
or
Apple support's article:
If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support
says:
"FaceTime and FaceTime audio calling might not be available for all countries, regions, or carriers."
_______________________________________________
If needed:
FaceTime support have a website online (link below)
There's a "Get support" link at the bottom
FaceTime - Official Apple Support
All the best :-)
Hi mamtav.
welcome to the Apple (user-to-user) Community.
Re: i am unable to hear on facetime calls
If this only occurs in FaceTime:
... wondering if the other person on FaceTime is "muted" so can not be heard.
If so, you can ask them to click the "microphone with a line through" button to unmute.
The pictures in this article show the microphone button in use (without line through)
Use FaceTime with your iPhone or iPad - Apple Support
_________________________________________________________________________
If muting is not the cause of your issue, then changing the volume during the call may be necessary: While on a call on iPhone - Apple Support
or you could try other sound settings to see if that helps:
Adjust the volume on iPhone - Apple Support
or
Change FaceTime audio settings on iPhone - Apple Support
_____________________________________________________________________
You can use FaceTime over Wi-Fi1 or over cellular on supported iOS devices.
If using wi-fi isn't working well, you could try using cellular (charges may apply),
or vice versa.
or
Apple support's article:
If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support
says:
"FaceTime and FaceTime audio calling might not be available for all countries, regions, or carriers."
_______________________________________________
If needed:
FaceTime support have a website online (link below)
There's a "Get support" link at the bottom
FaceTime - Official Apple Support
All the best :-)
i am unable to hear on facetime calls