You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

💡 Did you know?

⏺ If you can't accept iCloud Terms and Conditions... Learn more >

⏺ If you don't see your iCloud notes in the Notes app... Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

FaceTime couldn’t hear each other

Couldn’t hear each other will using facetime. Voice is very good through phone calls youtube and all other applications

iPhone 11 Pro Max, iOS 16

Posted on Apr 1, 2023 3:34 PM

Reply
Question marked as Top-ranking reply

Posted on Apr 1, 2023 4:28 PM

There are a few reasons why volume might work on regular calls but not FaceTime.

One possibility is that your microphone is muted for FaceTime calls. To check, go to Settings > Phone > Microphone and make sure that the switch next to FaceTime is turned on.

Another possibility is that you have Do Not Disturb enabled. Do Not Disturb silences all notifications and calls, including FaceTime calls. To check if Do Not Disturb is enabled, go to Settings > Do Not Disturb and make sure that the switch is turned off.

Finally, it's also possible that there's a problem with your FaceTime app. To try to fix this, close the FaceTime app and then open it again. If that doesn't work, you can try restarting your phone.

If you're still having problems with your FaceTime volume, you can contact Apple support for help. You can find them at support.Apple.com.

1 reply
Question marked as Top-ranking reply

Apr 1, 2023 4:28 PM in response to magda280

There are a few reasons why volume might work on regular calls but not FaceTime.

One possibility is that your microphone is muted for FaceTime calls. To check, go to Settings > Phone > Microphone and make sure that the switch next to FaceTime is turned on.

Another possibility is that you have Do Not Disturb enabled. Do Not Disturb silences all notifications and calls, including FaceTime calls. To check if Do Not Disturb is enabled, go to Settings > Do Not Disturb and make sure that the switch is turned off.

Finally, it's also possible that there's a problem with your FaceTime app. To try to fix this, close the FaceTime app and then open it again. If that doesn't work, you can try restarting your phone.

If you're still having problems with your FaceTime volume, you can contact Apple support for help. You can find them at support.Apple.com.

FaceTime couldn’t hear each other

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.