Callers can't hear me after FaceTime update
I updated to the new software and now when I FaceTime, no one can hear me and I don’t know how to fix it. Can anyone help??
[Re-Titled by Moderator]
iPhone 14 Pro Max, iOS 17
Question marked as
User profile for user:
genieen16
User level:
Community Specialist
Hello DM2011DM,
Welcome to the Apple Support Communities. You can try the following steps to see if they help to correct the issue:
- Power cycle the iPhone with these instructions: Restart your iPhone - Apple Support While simple, this can refresh the iOS, apps and connections. Check to see if this helps.
- You mentioned that the problem started when you updated the software. Which version of the software did you update to? The latest version of iOS is 17.0.3. If you visit Settings > General > About, and this does not show for Version, you'll want to update the software on your device to see if this helps to correct the issue. Here's information on how: Update your iPhone or iPad - Apple Support.
If the issue remains, you'll want to contact Apple Support for further assistance. You can reach out to them by clicking here: Get Support or over the phone by calling the number that is most local to your region: Contact Apple for support and service - Apple Support.
Best wishes!