Why I can’t hear FaceTime sound
Why I can’t hear voice when I’m talking in face time
Question marked as
User profile for user:
Bill_T1
User level:
Community Specialist
Hi alima96,
As your concern relates directly to audio on your device, check out If you hear no sound or distorted sound from your iPhone, iPad, or iPod touch speaker as a first step to ensure your device is configured properly for sound:
Follow these steps
- If your device has a Ring/Silent switch, move the switch forward—toward the device's display—so that orange isn't showing. If you're using an iPad, you can also swipe down from the top-right corner to open Control Center and make sure that Silent Mode is off.
- Open Settings > Focus > Do Not Disturb and make sure that Do Not Disturb is off.
Contact Apple Support
If you checked the sound settings and your device still has sound issues, contact Apple Support to discuss service options."
If the behavior occurs only in that specific app, deleting and reinstalling that software may help. The article Delete built-in Apple apps from your iPhone, iPad, or Apple Watch covers both how to uninstall as well as how to reinstall FaceTime for your iPhone.
Regards.