Loyalty cards added from third party apps (e.g. Costa, Tesco Clubcard, Boots Advantage Card) to my Wallet (using iOS 16.3.1) keep disappearing within a few hours of being added. This keeps happening despite them being re-added on multiple occasions and without anything happening in terms of app updates/phone resets etc.
I don’t also think this would be a third party app issue given that it is happening for all loyalty cards I have added.
Hello mpa0911,
At this point, we recommend contacting Apple Support directly for further help with Wallet.
Thank you for using Apple Support Communities.
Take care!
Hey mpa0911,
Here are the list of what your Wallet app can store:
Keep cards and passes in Wallet on iPhone
Wallet can store the following and more:
* Cards for Apple Pay, such as Apple Card and Apple Cash; see Set up Apple Pay
* Transit cards; see Pay for transit
* Digital keys; see Unlock your car, home, and hotel room
* Driver’s license or state ID; see Use your driver’s license or state ID
* Employee badges; see Access your workplace
* Student ID cards; see Use student ID cards
* Rewards cards, boarding passes, and event tickets; see Add and manage passes
* Vaccination records; see Use vaccination cards
We hope this helps!
Best regards.
Thanks, I know what can be stored in the Wallet app.
My issue is cards, specifically loyalty cards from large brands added to the wallet via their apps, keep randomly being removed from the Wallet within a day or two of being added.
Wallet
