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when I get the error message, “you’re computer has to restart because of a problem.” I cannot try any of the help options such as update system preferences because my MacBook restarts as soon as I login in the whole process goes over again.
MacBook Air (M2)
Hi,
This is iMac community, you'd better post your issue at MacBook Air community.
Anyway, try to boot in Recovery mode then run First Aid of DiskUtility to clean your boot drive.
Use macOS Recovery on a Mac with Apple silicon - Apple Support
If it doesn't help, try to boot in Safe mode if it stops restart circling.
Start up your Mac in safe mode - Apple Support
If it doesn't help, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air there.
Genius Bar Reservation and Apple Support Options - Apple
Service and Repair Providers for Apple Products - Official Apple Support
Hi,
This is iMac community, you'd better post your issue at MacBook Air community.
Anyway, try to boot in Recovery mode then run First Aid of DiskUtility to clean your boot drive.
Use macOS Recovery on a Mac with Apple silicon - Apple Support
If it doesn't help, try to boot in Safe mode if it stops restart circling.
Start up your Mac in safe mode - Apple Support
If it doesn't help, you'd better take your MacBook Air to your local retail AppleStore, Genius Bar or Apple Authorized Service Provider to be examined your MacBook Air there.
Genius Bar Reservation and Apple Support Options - Apple
Service and Repair Providers for Apple Products - Official Apple Support
So that we can help you best, please tell us which Mac, model and year you’re having trouble with, and what macOS version you’re running, if you can.
See if the problem still happens in Safe mode (press and hold the shift key down at startup). It can take much longer to safe boot (10 min) so be patient.
How to use safe mode on your Mac - Apple Support
Safe mode is non-destructive to user data. It’s not a cure-all, but very often corrects weird software behavior. When you're in safe boot, the machine will not be at its best performance, especially with graphics, but that's expected.
Does the problem persist while in Safe mode?
Exit safe mode by restarting your Mac normally and re-evaluate the issue again.
I don’t have time to do any of these because it just consistently restarts
