11 pro max stopped charging with wireless charger. Other iPhones still have using the wireless charger. I've done a hard restart, taken the case off, still no luck.

Wireless charger stopped charging only my iPhone 11 Pro Max. It still charges other iPhone, Apple Watch and iPods.

iPhone 11 Pro Max, iOS 16

Posted on Mar 6, 2023 4:08 PM

Reply
1 reply

Mar 8, 2023 9:18 AM in response to BBR395

Hi BBR395,


It looks like you've had a chance to review: If your iPhone or iPod touch won't charge, which is a great resource to follow for this issue. Since the charger works to charge other devices, make sure your iPhone is running the latest iOS version, as this may help correct this issue. If an update is available, make sure you have a recent backup before installing it: Update your iPhone or iPad.


"Update your iPhone or iPad wirelessly


  1. Back up your device using iCloud or your computer.
  2. Plug your device into power and connect to the internet with Wi-Fi.
  3. Go to Settings > General, then tap Software Update.
  4. If you see more than one software update option available, choose the one that you want to install.


The Settings app on iPhone showing options to update to iOS 15.7 or iOS 16.

5. Tap Install Now. If you see Download and Install instead, tap it to download the update, enter your passcode, then tap Install Now. If you don't know your passcode, learn what to do."


If the issue persists, reach out to Apple Support directly so they can look into this with you further. They can be contacted here: Contact Apple Support or by calling the most applicable phone number from this list: Contact Apple for support and service.


Regards.




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11 pro max stopped charging with wireless charger. Other iPhones still have using the wireless charger. I've done a hard restart, taken the case off, still no luck.

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