Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

optimizespeeddevice message

I am getting a popup when I am working on my Mac.

It says:

"OptimizeSpeedDevice cannot be opened because of a problem.

Check with the developer to make sure OptimizeSpeedDevice works with this version os

macOS. You may need to reinstall the application."

Has anyone received this message, and if so, how did you resolve it?

Thank you so much,

Jeffrey

MacBook Air 13″, macOS 12.6

Posted on Mar 8, 2023 2:21 PM

Reply
1 reply

Mar 9, 2023 9:33 AM in response to jandrgold

Hey there jandrgold,


It’s possible this is related to an app running in the background of your Mac. Test this out in safe mode and see if the issue continues there. Safe mode can help you to determine whether an issue is caused by software that loads as your Mac starts up.


Here’s how to boot into safe mode:


1. Turn on or restart your Mac, then immediately press and hold the Shift key as your Mac starts up.
2. Release the key when you see the login window, then log in to your Mac. 
3. You might be asked to log in again. On either the first or second login window, you should see ”Safe Boot” in the upper-right corner of the window.


If the issue doesn't continue while in safe mode, leave safe mode by restarting your Mac normally. Then test for the issue again. The issue might be resolved.

If the issue returns after leaving safe mode, startup items are probably at fault. Apps can install such items in numerous places, and they aren't always easy to find or recognize. For that reason, you should first make sure that you've installed any available updates for your Apple software and third-party apps.

If updating your software doesn't help, try any of these solutions:

* Test your login items.
* To learn whether software in your user account is causing the issue, set up a new user account, then log in to it and try to reproduce the issue in that account.
* Unplug all accessories from your Mac, including printers, drives, USB hubs, and other nonessential devices. You could have an issue with one or more of those devices or their cables.
* Reinstall macOS.


How to use safe mode on your Mac


Take care.


optimizespeeddevice message

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.