Extremely Blurry Screen M1 MacBook Pro 16

I experienced this issue with my M2 MBP a month after I spilled some liquid on the keyboard. I decided to repair it for around $900 for a screen replacement. But recently (after 6 months), it happened again. I was doing some work when the screen suddenly went dark, leaving only the mini-LED backlight, which shows dark and bright parts of the screen. By the way, probably, I found the same issue with the iPad Pro 12.9 with the mini-LED screen. Here is a possibly related thread:

Gen 5 iPad Pro 12.9, display very dim/blu… - Apple Community

Its a Software issue, Not sure what causes it but Possibly a few things. All you have to do is reset the SMC for your version.

Heres A how to video I found useful: https://youtu.be/WMAdyMkv-Lg

No, I don't.

For me fixing it required the change of the display, but on my laptop there was also a very small(which I initially missed), but visible crack.

Same issue here too. Extremely disappointing, given that my laptop is only 1 year and 2 months old. I brought it to the Apple Store and the only solutions I was given were spending $600 in a new Mac monitor or using an external (cheaper) monitor.

I reported the issue here too: https://discussions.apple.com/thread/255131717?answerId=259545664022&page=1

UPDATE concerning my separate post: it has been removed. This is the explanation I was given, including my post:

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The screen of my MacBook Pro is extremely blurry. I can only see shapes and it is unusable. This problem has already been reported by other users.

I went to an Apple store and showed them the blurry screen. They tried to fix it and did some tests. In the end, they told me that the screen had no external or internal damage and that the diagnostic said everything was working fine (despite the screen being clearly unusable). My MacBook Pro is 1 years and 2 months old.

The solution they suggested? Use an external monitor or pay $600 for a new monitor.

I'm extremely disappointed. I'm leaving this post here so other users know about this issue and think twice before buying this laptop."

I have exactly the same problem. At about 1 year and 2 months, the screen suddenly becomes dark and blurry. I can only use it with an external monitor, so the laptop becomes a desktop. A local computer shop said that it is impossible to replace the screen on this model. Apple store asked $700+ to fix it. I am very disappointed.

I have the exact same issue with my MacBook Pro 16". I went to apple and they said they can't do anything about it so I have to pay 1000$ for this. That's so unfair. I paid 3.5k$ for this computer and it's broken after 1.5 years of use.

They said they have a program for free screen repair for the same MacBook Pro but 14" but they don't have for this one. I guess that's because these ones are more expensive and less people contact them about that issue. But that's for sure common issue with these M1 MacBooks.

I just paid to fix mine with the same problem. I showed Apple this thread to point out the flaw, but they didn’t care. I paid the $900 US a carried on. Apple isn’t what it used to be. The 16 screen dies a few months after warranty. The complaint is consistent with the 16 MacBook. Apple doesn’t really care about customer service anymore….

Same here.

My company purchased 20 MBP 14, 2021 (16/512) batch back in 2022.

Few weeks ago I opened one of the few brand new laptops and have this issue out of the box.

Went to the Apple Store. They want me to pay 800$+ to replace a brand new screen and don’t want to accept that it is a manufacturer’s defect…

Sucha a shame.

Enzoper wrote:

This thing happened to me too, but after just 3-4 days. It does go back and forth (working sometimes, and sometimes not), and this typically shifts when ever I close the laptop and open it back up again. I did go back to the apple store to check if there were any connectivity issues, they opened the laptop twice to double-check, and everything seemed to be in order.

I wonder if the problem might have to do with the magnetic "lid angle sensor."

@joaquín161 - it seems like no one has been able to fix this yet. I did sell mine for about $750, and it seemed like the buyer was sure he could fix it (saw his profile and he sold tons of Macs second hand). So if you are very technical, you might have a shot. And if not, try your luck with consumer law (won’t work in Asia), or you have to do what most people did, which is pay a hefty price for a screen you never broke. Good luck!

I had Monterrey (or whatever was before Sonoma). I just upgraded to Sonoma using an external monitor, hoping that the issue would be fixed. It was not fixed.

My next step is to take it to the Genius bar because they guy told me they can wipe away the hard disk and reinstall everything from factory settings (after backing it up). if it's a software issue, it will fix it.

If that doesn't fix it, he says to replace the screen is around $900 USD. Ridiculous. My warranty has expired. I'm based in Shanghai, China. I bought the unit in Canada, which is my home country. I intend to appeal at the store or wherever for Apple to replace the screen for free, as someone above said that they got that done in the UK. also this is looking to be a manufacturing error that is completely unjustifiable for a product at this price point.

I'd like to hear if anyone else is having any luck with appealing to Apple for a free of charge fix.

It happened to me again 🥺

I previously posted in this thread regarding my MBP M1 Pro that got the Death-Blur.

While waiting on some type of resolution I did buy a new Air M2 in January 2024 --- And guess what, 2 weeks ago the same thing now happened to it...

Theory:

Looking back at what i did just before this happened that correlate with things i did on my MBP, I do have a theory of what could be a trigger of this issue.

On both my Mac's that got this issue the common action is that repeatedly did placed my iPhone on the left side of the computer leaning towards the screen. Could this potentially be something that effected the screens magnetic lid sensor 😱 ?