Extremely Blurry Screen M1 MacBook Pro 16

Hello! I’ve got an M1 MacBook Pro 16 from my work. I’ve been using it just fine, but recently the internal display just randomly got insanely blurry (it’s practically a black screen). I generally use my Mac with an external display connected via thunderbolt usb c, and that works fine. It’s just the internal display.


Is there any way to fix this, or is this just a screen hardware issue? I’ve attached a photo that shows what this looks like during boot, where you might usually see the apple logo and a loading bar. It’s clearly distorted and just barely recognizable. I can still control the laptop, but when I get to the login screen it’s just a big gray blob.

Posted on Mar 8, 2023 6:33 PM

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Posted on Nov 17, 2023 10:51 AM

Yes, and if Apple refuses to provide a satisfying solution, we should consider a class action.

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119 replies

Oct 13, 2023 9:27 PM in response to Cupid_Bot

I have exactly the same problem. At about 1 year and 2 months, the screen suddenly becomes dark and blurry. I can only use it with an external monitor, so the laptop becomes a desktop. A local computer shop said that it is impossible to replace the screen on this model. Apple store asked $700+ to fix it. I am very disappointed.

Dec 30, 2023 8:14 AM in response to bowei.ph

I just paid to fix mine with the same problem. I showed Apple this thread to point out the flaw, but they didn’t care. I paid the $900 US a carried on. Apple isn’t what it used to be. The 16 screen dies a few months after warranty. The complaint is consistent with the 16 MacBook. Apple doesn’t really care about customer service anymore….

Jan 12, 2024 10:15 AM in response to Cupid_Bot

Today I had the EXACT same thing. I was working and then my laptop went black. Tried every trick online, and when it would start up it was extremely blurry and all I would see is the blurred Apple logo.


After seeing this thread, I really hoped it wasn’t the same problem I was having.. but it was.


I got a diagnostic from Apple Genius Bar, and was told that because it was out of warranty by 2 months that I would need to pay £700+ to get it fixed.


Absolute joke, after buying a laptop that cost £1700, it shouldn’t be breaking like this after 2 years.


The Apple tech told me that it’s a hardware issue, and that other than that my machine was working completely fine.


So now I need to buy a new computer/laptop, or use an external monitor. Never buying an Apple Laptop again !

Feb 1, 2024 6:50 AM in response to Cupid_Bot

I am having the same issue. Macbook Pro with M1 purchased Nov. of 2021. Just randomly started to pixelate and half the screen went black and then it all went black. Can see light from apple logo but fuzzy. Hooking up to a display does work. I talked to a manager and they literally said I have to pay for it. This is a crime honestly. I already spent $2k and now they want me to pay to fix a hardware issue that isn't user error…

Feb 12, 2024 1:30 AM in response to Cupid_Bot

Yup, me too. Getting quoted $1000 for the repair and they still have no clue how this happened. My laptop was just in for repair 5 months ago and got the logic board replaced, that was weeks before my warranty went out, now that my warranty is completely out, of course this happens and they won’t be responsible for this. Crazy for a $3200 machine that is 1.5 years old.

Mar 22, 2024 11:36 AM in response to Cupid_Bot

Same problem in 2024, unfortunate solution is to replace the screen.


My Macbook Pro 2021, M1 Max blurred out on me recently. At this point in time, the computer was 2 years old but had never been dropped once. I was just answering emails like normal and then boom, black blurry screen. There were no warning signs ahead of time, no cracks, chips or dents on my computer that would have caused it, it was just instant, unexpected and very frustrating.


For those of you with personal Macbooks that have had this happen, I'm sorry to say I unfortunately don't have a personal solution. In my case, my computer is a work computer and owned by the company I work for. My IT was able to help and they had to order in parts for an entirely new screen replacement. When I asked them what caused it, they had no idea.


This seems like a SERIOUS design flaw, as there was no reason to why my screen died on me. If I had dropped my computer right before it happened, sure that's my fault, but it was just sitting on desk behaving normally until boom, dead screen. If this has happened to you on a personal machine, I really hope your warranty covers it.

May 11, 2024 7:01 PM in response to Cupid_Bot

This is extremely frustrating. No accidental drops or spills. No use of third party charging cables or accessories. I’m using safari and then all of a sudden a dark and blurry screen. I hope someone can help me address this. This might be my last Apple product. I didn’t spend 2k dollars for this to happen. Best case scenario I pay a hefty fee and still have to wait weeks before I have a functioning laptop again.

May 27, 2024 9:51 AM in response to Cupid_Bot

I experienced this issue with my M2 MBP a month after I spilled some liquid on the keyboard. I decided to repair it for around $900 for a screen replacement. But recently (after 6 months), it happened again. I was doing some work when the screen suddenly went dark, leaving only the mini-LED backlight, which shows dark and bright parts of the screen. By the way, probably, I found the same issue with the iPad Pro 12.9 with the mini-LED screen. Here is a possibly related thread:


Gen 5 iPad Pro 12.9, display very dim/blu… - Apple Community


Extremely Blurry Screen M1 MacBook Pro 16

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