Extremely Blurry Screen M1 MacBook Pro 16

¿is the result the same in Safe Mode?

So after calling AppleCare, Apple Customer Service, escalating to management twice and going to 2 Genius Appointments, they all told me there was nothing that could be done but pay $748 to replace the screen on my 2021 M1 MacBook Pro.

I asked about trade-ins even and they said its broken so cant trade-in for anything, BUT I went to just 1 more Apple Store since I was desperate and there was one person who agreed that it was most likely a hardware issue and seen no damage internally or externally, so he put through a trade-in for $810.

For me, it was better to trade it in and pay $800ish more for a new M3 MacBook Pro (with student discount) then pay to fix it.

Unless you're under warranty, I'm afraid your hefty fee will be US$ 900 to replace the screen. My screen's still like that after few weeks, and many of us are waiting for a product recall or something.

No it's a hardware problem with newer MacBooks, it requires a replacement screen.

Costco has two year warranty on their electronics so take it back to them and they should fix it for free or replace it

No, data in mine was not corrupted. I started a support case, and they said it could indicate an issue with the display or even a device plugged into the usb c thunderbolt port. Try and see if you can use an external display to see what you are doing and then try the "Better Display" application to turn the built in display off and then on again.

One thing that changed in mine is I recently moved to powering it with the thunderbolt port instead of the magnet power port, so I had less things to plug in when I move it around. Maybe the lower power of that or the tunderbolt docking/port device triggered something in the graphics engine.

M1 MBP 16

I am having the same issue. Absolute cannot fix it even with clean software reinstall.

Apple is asking to charge me over $1000 to fix this issue because

it is a few months out of warranty. Unbelievable!

This is NOT a user error. This is a design issue.

Apple, you need to own up to it and fix this issue. We paid a lot of money for these pro machines.

Grant Bennet-Alder wrote:

¿is the result the same in Safe Mode?

Yes, for me, the issue was the same in safe mode. The blurry, dim graphics were present in safe mode as well.

One interesting finding I had was that when getting the MacBook into diagnosis mode and running the offline tests (by using an external mouse, keyboard & display to get through the dialogs while having the notebook closed), **the screen works perfectly fine.** But only during testing. So it seems weird that it is something with the screen or the lid angle sensor.

Maybe some others with the same problem could confirm whether this works on their machines or not? Then it would be something completely different (and I am not sure why replacing the screen would fix the issue as the screen is working perfectly fine).

Maybe something on the motherboard on the path to the lid angle sensor? Diagnosis says "everything works fine"...

as everyone who has posted here has said, THIS issue was not a MacOS issue for them, and hardware intervention was required to solve the problem.

as everyone who has posted here has said, THIS issue was not a MacOS issue for them, and hardware intervention was required to solve the problem.

This is definitely a faulty hardware problem with Mac Book Pro 16 inch. It happened to me too slightly after warranty. My screen became blurred out of nowhere, and I talk extremely good care of all my Apple devices.

I have a raised case with Apple now.

These are supposed to be top of the line laptops, there shouldn’t be hardware screen flaws in less than 2 years, especially the price you have to pay for them.

There are enough cases here to show that the issue is isolated and common.

As a long time Apple user, this has been the most expensive laptop, I’ve purchased and unfortunately utterly disappointed.

This thing happened to me too, but after just 3-4 days. It does go back and forth (working sometimes, and sometimes not), and this typically shifts when ever I close the laptop and open it back up again. I did go back to the apple store to check if there were any connectivity issues, they opened the laptop twice to double-check, and everything seemed to be in order.

I did manage to replicate the issue at the store where the screen was working at first, and after they checked the laptop, it went back to blurry, but they still won't repair this for free and are telling me they have to either switch out the entire screen, or logic board; which I would have to pay for (close to $1000 USD here in Thailand).

As everyone has stated, it's crazy that most people have had problems with the logic board and then have the same issue, and that this happens right after 1 year when the warranty has expired.

Good luck to everyone, I hope for at least some people, this will iron itself out and they won't have to spend another cent on their expensive device. For me, I'll sell this marked as broken screen and give the problem to someone else.

blurfocus wrote:

For anyone needing a ray of hope, my Macbook Pro M1 began suffering from this exact same blurry and dark monochrome screen problem just prior to the holidays. My screen very closely matched the photos that I see everyone posting, so I am positive it is the same issue. Nothing I tried could make the problem go away. I even took it to the Genius bar at the Apple store. They ran various diagnostics and replaced the firmware, but couldn't solve the problem. They said that it would cost $1,000+ to repair.

Today, I booted it up after two months of not using it to find that the problem had disappeared! I saw the little white house-shaped icon and the progress bar which I think indicates that it was trying to restore itself from hibernation. The display was sharp and full brightness. I did not do anything to the machine between the time it wasn't working and the time that it was, except for letting it sit for an extended period (approximately 2 months).

Just 2 and 1/2 days later, the dark blurry screen has returned :(. I opened my Macbook and the screen looked normal for a couple of seconds and then the whole thing went dark at once.

After being connected to external display via HDMI cable (previously it's been a USB-C), all of a sudden, internal display is back. It appears to me that somehow a brightness sensor might be related to this issue.

Keeping further observations.