My FaceTime only works on wifi. Why is that?
FaceTime only works with wifi
iPhone 12, iOS 14
You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
FaceTime only works with wifi
iPhone 12, iOS 14
Hi Kissa24,
For help with using FaceTime over cellular data, check that your current carrier supports the feature with the help of the website here: Wireless carrier support and features for iPhone
If your carrier is listed and supports the feature, start with the steps below found in the article here: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support
"Update your FaceTime settings after you set up a new device
If you experience issues with receiving a FaceTime call after set up, update your device with the following steps:
If the issue continues, follow the remaining steps in the article. Reach out to Apple Support directly if you need further assistance.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
Hi Kissa24,
For help with using FaceTime over cellular data, check that your current carrier supports the feature with the help of the website here: Wireless carrier support and features for iPhone
If your carrier is listed and supports the feature, start with the steps below found in the article here: If you can't make or receive a FaceTime call on your iPhone or iPad - Apple Support
"Update your FaceTime settings after you set up a new device
If you experience issues with receiving a FaceTime call after set up, update your device with the following steps:
If the issue continues, follow the remaining steps in the article. Reach out to Apple Support directly if you need further assistance.
Contact - Official Apple Support
Contact Apple for support and service - Apple Support
Cheers.
My FaceTime only works on wifi. Why is that?