airpods pro turning off when battery low

hello, i am frustrated with something my airpod pros are doing. when one gets to low battery (usually 10%) it plays a little warning noise which is fine, however then instead of continuing to output audio it just goes quiet. when i pop it into the case to the charge it is never fully dead. This didn't used to happen, it used to play the warning and continue outputting audio but now it doesn't. I've tried looking in the settings but if there's a way to fix this I can't find it. Is there anything I can do to change this?

AirPods Pro

Posted on Mar 9, 2023 12:35 PM

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1 reply

Mar 10, 2023 2:22 PM in response to cameraphone

Hello cameraphone,


Thanks for posting in Apple Support Communities. We'd recommend starting with resetting your AirPods Pro as that can help resolve most AirPods issues. Guidance below is from How to reset your AirPods and AirPods Pro - Apple Support.


"How to reset your AirPods and AirPods Pro

You might need to reset your AirPods if they won't charge, or to fix a different issue.


  1. Put your AirPods in their charging case, and close the lid.
  2. Wait 30 seconds.
  3. Open the lid of your charging case, and put your AirPods in your ears.
  4. Go to Settings > Bluetooth. Or go to Settings > [your AirPods].
    • If your AirPods appear there as connected, tap the More Info button  next to your AirPods, tap Forget This Device, then tap again to confirm.
    • If your AirPods don't appear there, continue to the next step. 

5. Put your AirPods in their charging case, and keep the lid open. 

6. Press and hold the setup button on the back of the case for about 15 seconds, until the status light on the front of the case flashes amber, then white.*

7. Reconnect your AirPods: With your AirPods in their charging case and the lid open, place your AirPods close to your iPhone or iPad. Follow the steps on your device's screen."


Take care.

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airpods pro turning off when battery low

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