Internet not working

I'm using mobile data and when using safari and looking up certain places in my area or near me it says 'Safari cannot open the page because your iphone is not connected to the internet'. I cannot search or load pages. But everything is working fine. This is happening on wifi and off wifi

iPhone 13 Pro Max, iOS 16

Posted on Mar 9, 2023 3:51 PM

Reply
1 reply

Mar 9, 2023 8:59 PM in response to ARay422

ARay422 Said:

"Internet not working: [...]This is happening on wifi and off wifi"

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Troubleshooting iPhone WiFi:

Seems to be an issue with the iPhone's WiFi connectivity. So, try the following...


A few thoughts to try:

I. Start Here: If your iPhone, iPad, or iPod Touch won't Connect to a Wi-Fi Network - Apple Support


II. Clear the Temporary Internet Files:


III. Restart your Router:

  1. Power: off the router
  2. Wait: 30 seconds
  3. Power: It back on


IV. Reconnect to your Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Disable: Wi-Fi
  4. Wait: 30 seconds
  5. Enable: Wi-Fi


V. Add Back the Network:

  1. Go to: Settings
  2. Tap: Wi-Fi
  3. Remove: the network
  4. Wait: 30 seconds
  5. Add: the network back


VI. Reset All Network Settings to Default:

Example of items that will be reset: (Wi-Fi Passwords, VPN Connections, etc):

  1. Go To: Settings
  2. Tap: General
  3. Tap: Reset
  4. Tap: Reset Network Settings.
  5. Enter: [Your Passcode]



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Internet not working

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