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Set apple tv remote to control rca tv

My Apple Tv control stop turning on and off my RCA Tv and when I attempt to turn on the feature, I get a notification - “You can’t use System Control with this configuration”


Please assist. Thank you!

Apple TV 4K, tvOS 16

Posted on Mar 9, 2023 4:48 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2023 5:51 PM

Hi there marthaigarcia,


If your Apple TV remote is no longer controlling your TV, resetting it can resolve this issue. These steps If your Siri Remote or Apple TV Remote isn't working (which you've already looked over) show how to do this:

Restart your remote
Apple TV remotes with TV/Control Center button and Volume Down button highlighted in blue

If your remote still isn't working as expected, try restarting your remote.
1. Press and hold the TV/Control Center button  and the Volume Down button  at the same time. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again.  
2. Release the buttons. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen.
3. Wait while your remote restarts. When the Connected notification appears, you can use your remote.


You can also follow the 'Use the Siri Remote to turn your TV on or off' section here to program the remote to your TV: Control your TV and volume with the Siri Remote


If this continues, then get in touch with Apple Support next. They would be the best suited to look into this further. Reach out using this: Contact - Official Apple Support


Cheers!



2 replies
Question marked as Top-ranking reply

Mar 10, 2023 5:51 PM in response to marthaigarcia

Hi there marthaigarcia,


If your Apple TV remote is no longer controlling your TV, resetting it can resolve this issue. These steps If your Siri Remote or Apple TV Remote isn't working (which you've already looked over) show how to do this:

Restart your remote
Apple TV remotes with TV/Control Center button and Volume Down button highlighted in blue

If your remote still isn't working as expected, try restarting your remote.
1. Press and hold the TV/Control Center button  and the Volume Down button  at the same time. Hold the buttons down for about 5 seconds, or until the status light on your Apple TV turns off and on again.  
2. Release the buttons. Then wait 5 to 10 seconds for a Connection Lost notification to appear on your TV screen.
3. Wait while your remote restarts. When the Connected notification appears, you can use your remote.


You can also follow the 'Use the Siri Remote to turn your TV on or off' section here to program the remote to your TV: Control your TV and volume with the Siri Remote


If this continues, then get in touch with Apple Support next. They would be the best suited to look into this further. Reach out using this: Contact - Official Apple Support


Cheers!



Set apple tv remote to control rca tv

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