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In app purchases have stopped working. I can’t even get the Apple Support app to update on my phone. Help!

As of this afternoon, in app purchases are declined. My phone won’t even update the Apple Support app. I can’t get to the place to check payment method—-won’t open. Help?!

iPhone 13 Pro, iOS 16

Posted on Mar 9, 2023 4:47 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 10, 2023 1:56 AM

If you get the message that your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


Click here for more support and assistance.



1 reply
Question marked as Top-ranking reply

Mar 10, 2023 1:56 AM in response to JuneGem

If you get the message that your payment method is declined in the App Store or iTunes Store, see -> 

If your payment method is declined in the App Store or iTunes Store - Apple Support

⤵️

How to complete your purchase if a payment failed or was declined

  1. On your iPhone or iPad, open the Settings app.
  2. Tap your name.
  3. Tap Payment & Shipping.
  4. Add a different payment method and remove the old one
  5. Try to complete your purchase.


If you still can't make a purchase


See also ⤵️

Payment methods you can use with your Apple ID

Payment methods you can use with your Apple ID – Apple Support (UK)

 

fyi: Not all credit & debit cards seem to work with App Store / iTunes Store, try a different one, or preferably a credit card. If your card is not accepted as a paymenf method, you need to contact your bank.

 

Add a payment method to your Apple ID -> Add a payment method to your Apple ID – Apple Support (UK)


Add money to your Apple Account balance -> Add money to your Apple Account balance - Apple Support


Click here for more support and assistance.



In app purchases have stopped working. I can’t even get the Apple Support app to update on my phone. Help!

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