Unable to reset security questions

Unauthorized charge on my bank statement. Trying to log in but it is asking for security questions, which I've answered correctly (or so I thought). Apparently I did not answer correctly but there is no option to update the questions. I can't get past my name and password to find out what the charge is on my statement. Any suggestions?

Posted on Mar 9, 2023 5:32 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 9, 2023 5:39 PM

Hey there,


You can reset your security questions from iforgot.apple.com , Learn how to do that ☞ If you forgot the answers to your Apple ID security questions - Apple Support


If you still need help Contact Apple for support and service - Apple Support


Similar questions

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Unable to reset security questions

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.