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Cannot enable iCloud Drive on Windows 11

I've installed iCloud from MS Store on two Windows 11 Pro computers, both up-to-date on patching and iCloud versions. My Win11 desktop PC synchs to iCloud perfectly, but when I login with roaming profile on my Win11 laptop PC, I cannot enable iCloud drive in the settings panel. iCloud photos synch fine on the laptop, but every time I try to enable the checkbox for iCloud Drive on the laptop and hit ok, the checkbox becomes unselected a second later with no error messages or explanation. Has anyone else experienced this issue?


I've tried the following to no avail:

  • Uninstalling/re-installing iCloud from MS Store, resetting iCloud App.
  • Resetting the Win11 image to a fresh install on the laptop, then re-installing iCloud.
  • Logging out then back in to iCloud from the laptop.
  • Temporarily disabling MS Security, clicking to enable iCloud, and failing.
  • Taking ownership of C:\Program Files\WindowsApps\AppleInc.iCloud_14.1.108.0...
  • Adding iCloudDrive.exe to MS Security safe list.


I've noticed some of the iCloud services seem to get disabled-at-startup. I've enabled them manually, but they keep getting disabled. I've also seen access denied messages to directories associated with ICloud apps in C:\Program Files\Apps.


Has anyone else experienced this problem? Is there an easy way to fix? Any suggestions are welcomed!

iPhone 11 Pro

Posted on Mar 9, 2023 5:03 PM

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Question marked as Top-ranking reply

Posted on Apr 15, 2023 2:11 PM

Yes, I have the same problem. I used to have iCloud Drive turned on when I had Windows 11 installed on a different SSD. After I did a complete disc clone to replace my SSD, I could not turn on iCloud Drive. Every time I've tried, I check the box and click apply, and then the checkbox automatically unchecks. It doesn't matter what folder I've checked. It always fails silently without giving a reason.


My best guess is that somewhere in my Registry, there is a GUID tied to my old SSD for iCloud Drive, which conflicts with the current SSD GUID. Does anyone know which Registry entries to change?



1 reply
Question marked as Top-ranking reply

Apr 15, 2023 2:11 PM in response to redmow

Yes, I have the same problem. I used to have iCloud Drive turned on when I had Windows 11 installed on a different SSD. After I did a complete disc clone to replace my SSD, I could not turn on iCloud Drive. Every time I've tried, I check the box and click apply, and then the checkbox automatically unchecks. It doesn't matter what folder I've checked. It always fails silently without giving a reason.


My best guess is that somewhere in my Registry, there is a GUID tied to my old SSD for iCloud Drive, which conflicts with the current SSD GUID. Does anyone know which Registry entries to change?



Cannot enable iCloud Drive on Windows 11

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