one of my airpods gen2 is not working

patapouf246 Said:

"one of my airpods gen2 is not working: one of my airpods is not working and i tried what you guys suggest me to do on this website but it still doesn't work"

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Please Define "Not Working":

Okay, so how exact would define "not working"? It is not charging? Is there no power? Is it not connecting? Providing that may get you the answer you need.

Troubleshooting AirPod Power:

A. A Few Links to Visit:

• Start Here: Charge your AirPods with Charging Case and Learn about Battery Life - Apple Support

• If your AirPods Won’t Charge - Apple Support

• How to Clean your AirPods and EarPods - Apple Support

B. Try the Following Tasks:

• Hold Down the Button on the case for about 15 seconds.

• Use an Apple Brand Cable - not a third party one - cool though it may look, a fabric, third-part cable would likely tear - (Apple cable's are plastic and are intended for Apple)

• Remove the AirPod from the Case, then place it back in the charger. Perhaps it need to resync with he charger.