iCloud doesn't work on PC anymore

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Level 1

6 points

iCloud doesn't work on PC anymore

[TL;DR] The browser page for iCloud just shows a blank page on every browser for me, anyone got the same problem/a solution?

I come from an Apple only household, and as such used iCloud Notes for everything i needed to write down. I made the switch to Windows about a year ago, and I just continued using iCloud Notes out of convenience, but lately whenever i try opening the iCloud page it just shows a blank screen with the iCloud logo in the corner. When you wait long enough it says that it can't connect to iCloud services. I can still view and edit my notes on my ****** old iPhone 6, but that's obviously not convenient at all, especially since the thing tends to bug out a bit too frequently. I have tried accessing from Brave, Firefox, Tor and Edge, and every guide I look up just describes how to access notes on Windows (which I already did a year ago).

A fix would have been to copy/paste everything to any txt editing software on my pc, but that's out the window now that I can't access it anymore. I've also tried waiting it out but it's been a month.

Is anyone experiencing the same problem? Has anyone solved it? Anything helps.

Windows, Windows 10

Posted on Mar 10, 2023 2:06 AM

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Answer 1

Top-ranking reply

destiny241

Community Specialist

Mar 12, 2023 8:54 AM in response to BluesClues88

Hello BluesClues88,

If you suspect third-party software to be at play, then we'd recommend reviewing the entirety of the following related pages:

Resolve issues between iCloud for Windows or iTunes and third-party security software - Apple Support
Check VPN (Virtual Private Network) and third-party software to help resolve network connectivity issues - Apple Support

After taking these steps, please restart the PC and try to navigate in a browser to the iCloud website or use the iCloud app on your PC to test out the issue.

If you're unable to disable or remove the third-party software on your own, contact the developer for further assistance. Here's how you could do that: How to contact an app developer - Apple Support

Wishing you well.

Take care.

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Answer 2

Chris_C1

Community Specialist

Mar 11, 2023 1:01 PM in response to BluesClues88

Hello and welcome to Apple Support Communities, BluesClues88.

If we understand your post correctly, you're unable to connect to iCloud on Windows due to a server connection error and this happens with multiple browsers. We’d like to help.

There may be security software interfering with your ability to connect to iCloud's servers. Taking a look at Resolve issues between iCloud for Windows or iTunes and third-party security software

Before you change your security software's setup:

* Make sure that the date, time, and time zone are set correctly on your computer. Learn how to update these settings on a Mac or on a PC.

* Log in to an administrative user account, not a guest account. Learn how to do this on a PC.

* Update to the latest version of iCloud for Windows or update to the latest version of iTunes.

* Make sure that you have the latest software on your Mac or on your PC.

* Make sure that you set up Windows Hello. Learn how to set it up.

* Make sure that you only have one type of security software installed. If you have more than one type of security software installed, you might experience performance issues.

You'll then find steps to test your connectivity and security software within the same resource.

Let us know if that resolves this issue for you.

Thanks for using the Apple Support Communities.

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Answer 3

BluesClues88 Author

Level 1

6 points

Mar 12, 2023 4:50 AM in response to Chris_C1

Hi,

I've been looking at it some more, and I'm starting to suspect it's indeed due to some third party (probably security) software on my pc, since those have been causing issues with other things as well. Sometimes the wifi doesn't even connect properly because of it and I have to restart my entire computer.

So these forums won't be of much help I'm afraid. I'll figure it out though, thanks anyway

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iCloud doesn't work on PC anymore

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