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How do i fix this problem?

Why do i keep getting a message saying “my account has been disabled in the app store and itunes”?

iPhone 11 Pro Max, iOS 16

Posted on Mar 10, 2023 6:37 AM

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Question marked as Top-ranking reply

Posted on Mar 10, 2023 6:38 AM

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


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Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


1 reply
Question marked as Top-ranking reply

Mar 10, 2023 6:38 AM in response to Marianaa20_

Hello,


You must contact Apple for help when you see a message saying "Your account has been disabled in the App Store and iTunes" or "You cannot login because your account has been locked". This is not something you can fix yourself. Apple provides a contact link for this specific issue. Tap or click here --> https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362


__

Based on the support article: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


How do i fix this problem?

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