Hello all!I have a problem by updating my iphone 11 to 16.3.It says i don’t have internet conection but i have on sim(5g)and wifi(home).I have try on pc but nothing,i’ve deleted and try again,i try wifi,i try with sim connection but still nothing.What can i do?
iPhone 11, iOS 16
Hello Danut81,
Thanks for reaching out to Apple Support Communities. We see you have some questions about your iPhone not updating, and we'd like to help. The following link may be able to assist, as it walks through what you can do If your iPhone or iPad won't update.
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Are you able to use anything else on your device with internet?
The last part of the steps we mentioned above can help with how to update with a computer, which may be a great step from here.
Regards.
Hello Danut81,
Thanks for reaching out to Apple Support Communities. We see you have some questions about your iPhone not updating, and we'd like to help. The following link may be able to assist, as it walks through what you can do If your iPhone or iPad won't update.
Remove and download the update again
If you still can't install the latest version of iOS or iPadOS, try downloading the update again:
1. Go to Settings > General > [Device name] Storage.
2. Find the update in the list of apps.
3. Tap the update, then tap Delete Update.
4. Go to Settings > General > Software Update and download the latest update.
If you don't see the update in the list of apps or if the issue happens again, you need to update your device with your computer:
* Update your device using a Mac with macOS Catalina or later
* Update your device using a Mac with macOS Mojave or earlier, or a Windows PC
Are you able to use anything else on your device with internet?
The last part of the steps we mentioned above can help with how to update with a computer, which may be a great step from here.
Regards.
I can’t update iphone 11 to IOS 16.3
