​​ ​

The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.


You can continue to find trusted guidance and support on the official Apple Support site. 


We want to thank the community members who have contributed their time and expertise to help others with their Apple products.


ipod shuffle (older) will not restore

I've tried (using disk utility) to restore my iPod shuffle. It gets "stuck" displaying "loading" for at least 2.5h. I'm at a loss for how to proceed. I'm using an iMac Apple M1 running Ventura 13.2


iPod shuffle

Posted on Mar 10, 2023 8:37 AM

Question marked as Top-ranking reply

Posted on Mar 12, 2023 5:05 AM

Actually, that (ref in link) is exactly what I looked at and tried before I sent this query. Amazingly, leaving my computer (and iPod) turned off overnight and then starting them both up solved the problem. Evidently the restore worked even though at the time it appeared to be hopelessly stuck. I did NOT need to repeat the restore, just turn both machines off and back on again. So it was a not problem, hidden from me by the interface.

3 replies
Question marked as Top-ranking reply

Mar 12, 2023 5:05 AM in response to Bryan_K1

Actually, that (ref in link) is exactly what I looked at and tried before I sent this query. Amazingly, leaving my computer (and iPod) turned off overnight and then starting them both up solved the problem. Evidently the restore worked even though at the time it appeared to be hopelessly stuck. I did NOT need to repeat the restore, just turn both machines off and back on again. So it was a not problem, hidden from me by the interface.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

ipod shuffle (older) will not restore

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.