iMessage Notifications on MacBook not directing to correct conversation in the iMessage App

I use iMessages on a MacBook Pro using MacOS 13.2.1 (22D68). I used to be able to click on a notification I'd receive on my laptop and it would take me to the Messages app and open the conversation of the person I just received the text message from. Now every time I click on a Message notification on my MacBook, it always takes me to whatever conversation I viewed last in the app and not the person that just sent me the text message. I've sent texts to the wrong person because I forget that when I click on a notification that it doesn't take me to the correct conversation and I type away and hit send later realizing I sent it to the wrong person. I have to manually select the correct conversation or it's going to the wrong person (unless they just happen to be the last conversation I viewed).


I've checked notification settings and the settings within the Messages app and I can find no setting that might have gotten changed on my laptop. My iPhone Messages app works correctly when clicking on a notification. Can someone help me please?


Thanks.

MacBook Pro 15″

Posted on Mar 10, 2023 2:03 PM

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3 replies

Mar 12, 2023 10:46 AM in response to Little-Ben

Hi Little-Ben,


Based on what you've shared the best first step you can take will be safe mode. Since Messages is a default app that cannot be independently removed, updated, or otherwise managed start here: How to use safe mode on your Mac


Safe mode prevents your Mac from loading certain software as it starts up, including login items, system extensions not required by macOS, and fonts not installed by macOS. It also does a basic check of your startup disk, similar to using First Aid in Disk Utility. And it deletes some system caches, including font caches and the kernel cache, which are automatically created again as needed.


We hope this helps!


Regards.

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iMessage Notifications on MacBook not directing to correct conversation in the iMessage App

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