Every time I sync or backup music from my iphone, duplicate songs and playlists are being created. I have spent hours manually removing the duplicates, changing settings, and deleting and re-installing itunes only to have everything come right back when my phone backs up each night.
Windows, Windows 6
Understood KTB0117,
Do you use both Apple Music as well as manually sync with your computer? The reason being is that this is essentially syncing in two places, which can duplicate what's being seen. Information on confirming the settings on both computer and iPhone can be found here: Use Sync Library to access your music library across your devices - Apple Support
Cheers!
Understood KTB0117,
Do you use both Apple Music as well as manually sync with your computer? The reason being is that this is essentially syncing in two places, which can duplicate what's being seen. Information on confirming the settings on both computer and iPhone can be found here: Use Sync Library to access your music library across your devices - Apple Support
Cheers!
Hi there KTB0117,
To confirm, you are seeing the duplicate songs and playlists in iTunes and not on your iPhone, correct? We want to make sure we fully understand what you are encountering.
We understand that you have tried deleting and installing iTunes again. You'll want to ensure that the iTunes on your computer is fully up-to-date, as that can sometimes resolve unexpected issues. If needed, the steps below show how to possibly check for that:
"Check for iTunes updates from the iTunes Download page
If you install iTunes from the iTunes Download page, you can manually check for updates to iTunes, or set iTunes to check for new versions automatically every week.
In the iTunes app 
on your PC, do one of the following:
When automatic updating is turned on, iTunes checks for new updates weekly. It checks only after you have quit and restarted iTunes at least once during a seven-day period."
Those steps are from this article: Update iTunes on PC - Apple Support Let us know if that helps or if you've already tried that step.
Take care!
Hey there KTB0117,
We'd like to confirm more details to better understand what's happening, along with ruling out some other possible causes:
Cheers!
Hi Claire,
I am seeing duplicates on both my phone and iTunes. I downloaded the latest version from the iTunes download page when I removed and reinstalled the program.
I will go through my playlists on iTunes and delete the duplicates. Then re-sync. That seems to help until my phone backs up each night. Then I am back to double, sometimes triple playlists in my iPhone and iTunes and duplicate songs back onto my phones music app. I have turned off the save a copy setting to see if that would help as well.
Hello, I do not have Apple Music. I only sync to my laptop and my phone does the auto backup to iCloud every night. I just checked and now all playlists I have but 2 are gone from the music app on my iPhone.
Syncing or backing up my iphone, causing duplicate songs and playlists to be created.
