I have my Apple ID and password but it does not let me login because I do not have the number for it.

I have my Apple ID and password but it does not let me login because I do not have the number for it.

Posted on Mar 10, 2023 9:59 PM

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Question marked as Top-ranking reply

Posted on Mar 12, 2023 1:12 PM

Hey there maniak75,


Thanks for reaching out to the Apple Support Communities.


Just to clarify, when you say that you don't have access to your previous number, are you unable to receive a verification code needed to sign into your Apple ID? If so, do you by chance have access to another trusted device that is already signed into your Apple ID? If so, check out the steps listed in the following resource on how to acquire a verification code from another device: Get a verification code and sign in with two-factor authentication - Apple Support


Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.

From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.

If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security. 
3. A message says "Account Details Unavailable." Tap Get Verification Code.

From your Mac
1. Go to Apple menu  > System Preferences, then click Apple ID.
2. Click Password & Security > Get Verification Code.


If you're still unable to retrieve a verification code, or if you don't have access to another trusted device, the next best option would be to start an account recovery request with the steps in this next resource: How to use account recovery when you can’t reset your Apple ID password - Apple Support


Be sure to read through the information in the "After you start account recovery" section carefully, as this can help provide information on how to prevent delays or accidental cancellations in the recovery process.


We hope that's able to help.


Have a great day!


1 reply
Question marked as Top-ranking reply

Mar 12, 2023 1:12 PM in response to maniak75

Hey there maniak75,


Thanks for reaching out to the Apple Support Communities.


Just to clarify, when you say that you don't have access to your previous number, are you unable to receive a verification code needed to sign into your Apple ID? If so, do you by chance have access to another trusted device that is already signed into your Apple ID? If so, check out the steps listed in the following resource on how to acquire a verification code from another device: Get a verification code and sign in with two-factor authentication - Apple Support


Get a code from Settings on your trusted device
If you can’t receive a verification code on your trusted devices automatically, you can get one from Settings, even if your device is offline.

From your iPhone, iPad, or iPod touch
If your device is online:
1. Go to Settings > [your name].
2. Tap Password & Security > Get Verification Code.

If your device is offline:
1. Go to Settings > [your name].
2. Tap Password & Security. 
3. A message says "Account Details Unavailable." Tap Get Verification Code.

From your Mac
1. Go to Apple menu  > System Preferences, then click Apple ID.
2. Click Password & Security > Get Verification Code.


If you're still unable to retrieve a verification code, or if you don't have access to another trusted device, the next best option would be to start an account recovery request with the steps in this next resource: How to use account recovery when you can’t reset your Apple ID password - Apple Support


Be sure to read through the information in the "After you start account recovery" section carefully, as this can help provide information on how to prevent delays or accidental cancellations in the recovery process.


We hope that's able to help.


Have a great day!


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I have my Apple ID and password but it does not let me login because I do not have the number for it.

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