Purchased app is pending and isn’t being shared with my family

Hi, I just bought Minecraft on my iPad so it can be shared with my family. The purchase was successful and I can play Minecraft on my iPad, but the payment hasn’t gone through and is appearing as ‘pending’ in my purchase history (valid payment method, sufficient funds, etc.). Also, when my kids go to install Minecraft, it’s asking for payment. I have family sharing working on my purchases, so is this payment request due to the payment pending? Can Minecraft be family shared? Thanks in advance!

iPad

Posted on Mar 10, 2023 11:02 PM

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1 reply

Mar 12, 2023 1:58 PM in response to SpudGunOz

Hey there SpudGunOz,


We'd be happy to look into this with you! We definitely want to ensure you're able to play games easily with your children. You mentioned that the children are being prompted to pay for Minecraft while trying to install it. To get started, are they using the steps here to download content from a family member: How to download apps and content that your family members purchased - Apple Support

Use your iPhone or iPad to download content that family members purchased

1. Open the App Store, Apple TV app, or Apple Books.
2. Find your family member's purchases.
* App Store: Tap your profile picture at the top of the screen, then tap Purchased.
* Apple TV app: Tap the Library tab, then tap Family Sharing.
* Apple Books: Tap your profile picture at the top of the screen.
6. Tap your family member's name to see their content. Learn what to do if you don’t see any content or can't tap your family member.
7. To download an item, tap the Download button next to it.


If they are using those steps, then let's follow the steps here, since they're specific to the behavior they're experiencing: If you can't find your family's shared content - Apple Support


You asked if Minecraft can be shared, which is included in the article above:


Check if an app is shareable

1. Go to the App Store.
2. Find the app.
3. Scroll down to the Supports section and make sure that Family Sharing is listed. 
Some apps might not be enabled for Family Sharing. If you purchased one of these apps, you can see it in your purchase history, but your family members won't be able to see or redownload it.
Learn about the types of content you can share with your family using purchase sharing


Let us know if that helps!


Have a lovely day.

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Purchased app is pending and isn’t being shared with my family

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