I don’t receive consent emails to allow my child download his apps
When my child tries to download apps they say ask a parent or guardian but I don’t receive consent emails or messages
Question marked as
User profile for user:
OrigamiFan1
User level:
Community Specialist
Hi phiebie,
For help with the 'Ask to Buy' feature, checkout the steps below found in the article here: If Ask to Buy isn't working
"Review your Family Sharing settings
If you're the family organizer, you can go to your Settings or System Preferences to see if your family members' accounts have Ask to Buy turned on.
On your iPhone, iPad, or iPod touch
- Go to Settings.
- Tap Family. If you don't see Family, tap your name, then tap Family Sharing.
- If you're the family organizer, make sure that Purchase Sharing is turned on. Then you can tap a family member's name to see if Ask to Buy is turned on for their account."
If the issue remains, continue with the additional steps in the article to check your settings on other devices. Should you still have an issue, reach out to Apple Support directly to further assist.
Contact Apple for Support and Service
Best.