You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Can't download new apps or update existing ones

My app store recently stoped letting me download new apps, and will just give me the spinny circle after i press get instead of asking for my face id or password. I am also unable to update apps i already have, and when i look at them in the app store they say get as well, instead of update and also just give me the spinny circle if i press get.

iPhone 12 Pro, iOS 16

Posted on Mar 11, 2023 2:08 PM

Reply
Question marked as Top-ranking reply

Posted on Mar 12, 2023 1:14 AM

Can’t download -

Try a different wifi network; office, library, coffeeshop.


M1 Mac mini, macOS 13.2.1; Watch, series 7 GPS/cellular, watchOS 9.3.1; iPad Pro 2nd Gen, iPadOS 16.3.1; iPhone 12 Pro, iOS 16.3.1; TV 4th Gen, tvOS 16.3.2; HomePods, audioOS 16.3.3 and Airport Express w/ Airplay 2

1 reply
Question marked as Top-ranking reply

Mar 12, 2023 1:14 AM in response to jarrrrrr

Can’t download -

Try a different wifi network; office, library, coffeeshop.


M1 Mac mini, macOS 13.2.1; Watch, series 7 GPS/cellular, watchOS 9.3.1; iPad Pro 2nd Gen, iPadOS 16.3.1; iPhone 12 Pro, iOS 16.3.1; TV 4th Gen, tvOS 16.3.2; HomePods, audioOS 16.3.3 and Airport Express w/ Airplay 2

Can't download new apps or update existing ones

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.