How do I overcome the inability to log in to Apple TV? It returns the error code "640D018F". Using a new Amazon 4k Firestick on a Samsung tv. I verified I am using the correct appleid and password. What does this error code represent?
Some other users have also recently mentioned similar error messages on this forum.
I haven’t seen a broad general resolution here though.
- Please verify that the Fire TV system software is up-to-date. - Try restarting your Fire TV device.
- Verify that the Apple TV app is up-to-date, if not done automatically.
- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.
- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.
- Verify that your Fire TV has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).
Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
Some other users have also recently mentioned similar error messages on this forum.
I haven’t seen a broad general resolution here though.
- Please verify that the Fire TV system software is up-to-date. - Try restarting your Fire TV device.
- Verify that the Apple TV app is up-to-date, if not done automatically.
- Verify that your router or firewall doesn’t block Apple authentication servers, in case you made custom changes.
- Verify that your devices and router use a good DNS, like the one from your ISP, which gets updated with all the server names that Apple might use. Again, only applies if you made custom changes.
- Verify that your Fire TV has the correct date, time, and time zone, as Apple may be more strict about that than other content providers (for TLS secure connection reasons).
Else I would suggest to contact an expert from the Apple Support staff for further assistance. Contact Apple for support and service (phone numbers) or start your support request online (chat/email/callback).
error 640D018F when trying to log in to AppleTV
